Current Job Descriptions
Customer Service Executive – Mbarara
Deadline: Jan 30, 2025
Status: Expired
Job Summary
The Customer Service Executive is responsible for providing frontline support and assistance to clients, handling inquiries, complaints, and ensuring customer satisfaction.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in-person
- Resolve complaints in a timely and professional manner
- Guide clients through SACCO services and processes
- Maintain accurate records of interactions
Qualifications
- Diploma or Degree in Business Administration, Customer Service, or related field
- Excellent communication and interpersonal skills
- Ability to handle pressure and multitask
Email Application To: hr@ebo.co.ug
Loans Officer – Rushere
Deadline: May 25, 2024
Status: Expired
Job Summary
The Loans Officer is responsible for assessing, approving, and managing loan applications while ensuring compliance with SACCO policies and repayment procedures.
Key Responsibilities
- Evaluate client loan applications and conduct credit assessments
- Monitor loan repayments and follow up on arrears
- Provide financial advice and loan education to clients
- Maintain loan documentation and reports
Qualifications
- Degree or Diploma in Microfinance, Business, or related field
- Experience in lending, credit assessment, or financial services
- Strong analytical and communication skills
Email Application To: hr@ebo.co.ug
Branch Manager – Nyakasharara
Deadline: June 10, 2024
Status: Expired
Job Summary
The Branch Manager oversees all operations of the branch including client relationship management, staff supervision, loan portfolio performance, and service delivery.
Key Responsibilities
- Supervise and support branch staff
- Ensure loan portfolio growth and quality
- Promote savings, loan, and other SACCO products
- Prepare and present branch performance reports
Qualifications
- Degree in Business, Finance, or related discipline
- 3+ years of experience in a financial institution, with 1 year in a leadership role
- Strong organizational and leadership skills
Email Application To: hr@ebo.co.ug
